Your order will be shipped within 48 hours of receiving a payment
confirmation. For most metro cities within India, the delivery will be made
within 24 hours thereafter. All sales are final. Local taxes like Octroi if
any, will have to be paid by you (the customer) directly. In case you have any
questions, email us at quest@ksetindia.com, clearly mentioning
your order number.
In case you have chosen "Download DVD Image(s) From Internet" option, an email
containing download instructions and product key(s) would be sent to you within
one hour of purchase (we are located in India - so it may take a bit longer if
you are in different timezone.
For shipments to USA/Canada, UK, Europe, Japan, Australia, we charge INR 2500
(USD 45) for a single order of 1 to 16 Quest Courses.
For orders containing printed books, extra shipping charges may apply
(for deliveries within or outside India).
No exchange and no returns.
If your one more CDs/DVD are found to have
manufacturing defect, KSET Pvt. Ltd. will be happy to send you a free
replacement (customer must pay the courier charges), provided defective CDs/DVD
and photocopy of proof of purchase, are sent back to following address, within
14 days from the date of purchase:
KSET Pvt. Ltd.
44A Hill Road Gokulpeth
Nagpur 440 010
Tel: +91 712 2531046
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