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44-A Hill Road Gokulpeth
Nagpur 440010

Tel: +91-712-2531046
Fax: +91-712-2540870

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Shipping & Returns Policy Shipping & Returns Policy
Your order will be shipped within 48 hours of receiving a payment confirmation. For most metro cities within India, the delivery will be made within 24 hours thereafter. All sales are final. Local taxes like Octroi if any, will have to be paid by you (the customer) directly. In case you have any questions, email us at, clearly mentioning your order number.

In case you have chosen "Download DVD Image(s) From Internet" option, an email containing download instructions and product key(s) would be sent to you within one hour of purchase (we are located in India - so it may take a bit longer if you are in different timezone. For shipments to USA/Canada, UK, Europe, Japan, Australia, we charge INR 2500 (USD 45) for a single order of 1 to 16 Quest Courses.

For orders containing printed books, extra shipping charges may apply (for deliveries within or outside India).

No exchange and no returns.

If your one more CDs/DVD are found to have manufacturing defect, KSET Pvt. Ltd. will be happy to send you a free replacement (customer must pay the courier charges), provided defective CDs/DVD and photocopy of proof of purchase, are sent back to following address, within 14 days from the date of purchase:

KSET Pvt. Ltd.
44A Hill Road Gokulpeth
Nagpur 440 010
Tel: +91 712 2531046

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